Use a Mobile ethnography tool to. No credit card required, completely free for 14 days. Want to learn more? Schedule a free demo. ExperienceFellow allows you to receive feedback from your customers, employees or any stakeholder through a mobile application. Set up a project and invite. Your customers with a QR code. Their experiences with our mobile app.

For CX experts and Service Designers. Offers tools and stuff for CX and service designers. We are a dynamic start-up team from Austria. Is a web-based software to visualize customer experience. Create digital Personas, Stakeholder Maps and Journey Maps, and make high-quality print exports. Is a web shop that offers hands-on workshop material. Order large pen-and-paper templates for workshops or shop essential gimmicks for the ambitious CX designer. Want to stay tuned? .

All your customer journey maps, stakeholder maps and personas in one digital place. Keep a database of user stereotypes across multiple projects. Visualize relationships of product-service ecosystems. Create maps of customer experiences across stages and channels. A great tool to create professional customer journey maps at Jam speed. Adam Lawrence and Markus Hormess.

Who is Gerard Dolan? UX Discovery Session by Gerard Dolan. A discovery session is an opportunity to learn about a relevant topic, generate ideas that expand a new technique or practice, or brainstorm concepts and ideas for the next new thing. This episode features an interview with Marc Stickdorn.

Marc is a consultant, speaker, and facilitator for service design. Marc is a consultant, speaker, and facilitator for service design. Is a German trainer and consultant for service design thinking. In 2012 Marc co-founded smaply, a software company developing software for service design. Smaply is a web-based software to visualize customer experiences with personas, stakeholder maps, and customer journey maps. Ask for an individual offer.